Job Description

Job Description

Job Description

Company Description

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60 retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth.

We are currently seeking a Wave Planning Lead, 2nd Shift to join our team. In this role, you will support the allocation of orders, release work to the floor, balance workflow and ensure individual waves are correctly prioritized and managed to predetermined wave cycle times. This position also involves maintaining the productivity standards of your functional department while fulfilling the responsibilities of a Lead. Applicants should be proficient in Word and Excel. The ideal candidate will also possess excellent communication skills, both verbal and written. 

A day on the job looks like this: 

• Keep the supervisor apprised of activities and operational needs within your assigned area 
• Respond to associates’ basic operational questions and provide guidance as needed 
• Reassign basic tasks within your group 
• Assist in training new associates assigned to your area 
• Provide associates with verbal updates on their daily productivity performance 
• Leverage a strong understanding of WMS wave planning functionality to identify issues and optimize efficiency 
• Create and release order batches (waves) based on priority, order type, ability and SKU compatibility 
• Monitor wave progress through the Pick, QA, VAS, Replen, Pack and Ship processes, communicating any delays in processing to the appropriate functional supervisor 
• Generate dashboard management reports related to wave cycle times, SLA performance and back orders 
• Share feedback with supervisors on issues affecting outbound order flow 
• Manage order routing changes and edits received from the Order Desk and Customer Service 
• Force-close waves when necessary and proactively communicate with impacted supervisors 
• Monitor and respond to emails and phone calls in a timely and professional manner 

Got the skills and experience? Here’s what we’re looking for: 

• High school diploma required 
• Strong communication skills, both verbal and written 
• Proficiency in Microsoft Word and Excel 
• Ability to multitask in a fast-paced environment 
• Excellent problem-solving skills and attention to detail 
• Ability to drive dock stockers and reach trucks  
• Working knowledge of HighJump and Pyramid Controller software 
• Ability to manage multiple priorities effectively 
• Ability to work limited overtime, including weekends, as needed 

And here’s our end of the bargain! 

• Competitive compensation based on skills and experience, and bonus eligible
• Paid leave for new parents to support work/life balance and family bonding
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• Generous employee discount
• Casual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you. 


To learn more about Lakeshore, visit  


Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.

To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy. INDRLL1

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