The KYC Modernization program is a solution of a combination of initiatives which will enhance the current KYC operating model, simplify KYC policy and its useability, replace the existing KYC platform with a best-in-class vendor solution, and improve operational process efficiency via automation. It’s a global role, interacting with stakeholders in Strategy, Operations, Technology, AML and Risk & Controls in all Citi’s clusters, to focus on execution of a portfolio of projects under a strategic program. The overall objective of this role is to lead in the development and management of a dedicated Citi wide program focusing on KYC. Responsibilities: Role involves scope definition, planning, design, testing, training, operational readiness and post-implementation/migration to leverage benefits from new technology. Management / Participation in complex workstream / projects. Operational Management Experience. Understanding policy & translating to operations. Access Risk & enhance stronger controls environment. Reducing process hand offs and Manual Touchpoints (MTPs). Coordinating initiatives / tasks with key program stakeholders. Prepare KYC related analysis. Working on client initiatives. Ability to operate with a limited level of direct supervision. Process optimization to maximize automation. Operational readiness & User experience. Qualifications: Operations Experience. Technical Experience. Project Experience. Organizational Changes Initiatives. Implementations / Execution / Migration Experience. Bachelor's degree or equivalent experience.
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