Customer Success Manager Job at Doppel, New York, NY

SmJCd2dhK040REZwMUZQK0NuS1ptZ2I5Tnc9PQ==
  • Doppel
  • New York, NY

Job Description

What we're looking for

Our business is growing fast, so we're expanding our customer success team! The ideal candidate has exceptional work endurance, embraces working in a fast-paced, unstructured environment, and is looking for an opportunity to work directly with the biggest brands across Fortune 500 and Web3. We’re remote-first, hire all across the US, and regularly host in-person social events!

We’re looking for evidence of outstanding ability and hustle. Specifically, it helps to have:

  • 3+ years of CSM or AM SaaS experience, with a strong preference for legal or cybersecurity.

  • Ability to understand and speak the language of sophisticated customers operating in legal or cybersecurity.

  • Passion for building strong relationships with customers.

  • Willingness to be scrappy and assist with customer success and/or sales operations; e.g. setting up and monitoring customer trials, staying on top of on our various customer communication channels (Slack, Telegram, Discord, etc.).

About us

Doppel is the leading solution in modern digital risk protection for trusted brands. Our state-of-the-art AI scans over 10 million entities daily across the web, dark web, social media, and app stores, offering unparalleled breadth in detecting digital threats, including piracy, counterfeiting, phishing scams, executive impersonators, and more. Seamless integrations with domain registrars, web hosts, browsers, social media platforms, and digital marketplaces power real-time, continuous, and automated protection, making Doppel the best defense for trusted brands, from startups to Fortune 500 companies.

Job Tags

Similar Jobs

Central Carolina Hospital

RN - ICU Days Job at Central Carolina Hospital

 ...lovers, history enthusiasts, and more. Why Choose Us: Health (Medical, Dental, Vision) and 401K Benefits for full-time employees...  ..., religious/cultural and needs of the patient and family. Communicates effectively with all members of the health care team as appropriate... 

Ned's Club

Barback Job at Ned's Club

 ...them stocked with everything they need to create an exceptional experience and maintain seamless service. Do you want to join one of...  ...Not essential, but ideally this will be a stepping stone into a bartender role, so a desire to learn and progress is always welcome... 

Houston City Personnel

Executive Assistant (Houston) Job at Houston City Personnel

 ...Downtown Oil and Gas firm is looking for an Executive Assistant to support the CEO and General Counsel. Main responsibilities include Board interactions including preparing board meetings and acting as liaison with board members. Also handle the event coordination of... 

Legal 1031 Exchange Services, LLC

Exchange Coordinator Job at Legal 1031 Exchange Services, LLC

 ...Land Services, one of the leading title insurance and settlement agencies in the United States...  ...processing of the transactions; Coordination with the sales team and clients to secure...  ...Benefits: ~ Health insurance ~ Dental insurance ~ Vision insurance ~ Employer... 

Meridian Illinois

Foster Care, Care Manager Job at Meridian Illinois

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, youll have access to competitive benefits including a fresh perspective on workplace...